Despite increasingly packed terminals, travelers are the happiest they've been in years when flying through U.S. airports, according to J.D. Power’s 2017 North America Airport Satisfaction Study.
The Transportation Security Administration is on track to see a record number of passengers bringing guns to U.S. airports this year, with a surge in gun collections at security checkpoints in July, according to the Washington Examiner.
Airline passengers face a tough time getting reimbursed by the Transportation Security Administration (TSA) for lost, damaged or stolen items, according to a new study.
A survey has found that more than 20 percent of airplane passengers had knowingly or unknowingly smuggled prohibited items past TSA checkpoints onto the aircraft.
The TSA rolled out measures to increase screening for small electronics like e-Readers and tablets at 10 U.S. airports as a pilot program in May 2017, and the agency announced plans to expand the rules nationwide.
Airline passenger satisfaction is higher during the airline journey when self-service technologies are used, particularly at bag tag and collection, and passport checkpoints.
