Service reliability underpins every modern business. Without reliable services, organizations cannot build the trust required to keep their customers loyal or free up time to focus on product innovation and differentiation. 

As America begins to put the COVID-19 pandemic behind it and return to normal, what effects will this have on the security industry? 

Organizations with highly impactful threat protection programs master four key capabilities: signal detection, signal enrichment, threat assessment, and response. 

Our modern-day readiness regarding the active shooter threat has created an alarming operational phenomenon that many institutions are inadvertently subjected to - the active shooter false alarm event.