Airline passenger satisfaction is higher during the airline journey when self-service technologies are used, particularly at bag tag and collection, and passport checkpoints.
President Trump nominated David P. Pekoske, the former vice commandant of the U.S. Coast Guard, to be the next administrator of the Transportation Security Administration.
While airport security officials announced a more “comprehensive” physical screening for some airline passengers in March, in general, Americans are growing more content with airport security.
The TSA has been testing what it calls enhanced security procedures for carry-on bags at several airports in the United States, specifically electronic devices larger than a cellphone.
Delta Air Lines is introducing four self-service bag drop machines at Minneapolis-St. Paul International Airport this summer, a $600,000 investment that allows customers to check their own bags.
A new study published in Risk Analysis has quantified how much potential air passengers value equal protection when measured against sacrifices in safety, cost, wait time, and convenience
