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CybersecurityManagementSecurity Leadership and Management

Leading through the storm: How CISOs and teams thrive under pressure

By Jill Knesek
Businesswoman on phone

Dane Deaner via Unsplash

March 19, 2025

The pressures on CISOs have never been greater. With an expanding threat landscape, and recent SEC regulations holding executives personally liable for breaches, leaders in the industry are facing an unprecedented level of scrutiny. The widening cybersecurity skills gap is only adding more pressure and strain to teams. Currently, 25% of CISOs are actively considering leaving their positions, and 77% fear that the next major breach could cost them their jobs.

As a longtime cybersecurity leader, I’ve witnessed these challenges in the field. With 25 years in the industry, including more than a decade as a CISO, I can confidently say that while the pressures have intensified, they are not insurmountable.

Having spent time in the private sector and during my time with federal investigations — I’ve developed strategies to manage stress, enhance team cohesion, and drive productivity. Here are some of the key approaches I’ve found essential for staying resilient in today’s demanding security landscape.

Strengthening team resilience

As CISOs, a core element to our role is to set the strategic direction for security, lead teams through crises, and bear the legal and ethical responsibility for safeguarding data. These demands can create immense stress — not just for CISOs, but for their entire teams.

The key to success lies in:

  • Continuous upskilling: Security threats evolve rapidly, and so must our teams. Investing in ongoing training not only strengthens defenses but also reduces burnout by keeping employees engaged and confident in their roles. 
  • Building a skilled and adaptive team: A resilient security program starts with people. Bringing in the right talent and fostering adaptability ensures that teams can navigate evolving threats effectively.
  • Gaining executive buy-in: Aligning cybersecurity initiatives with business objectives is crucial. Clear communication about the tangible impact of security investments helps secure the resources needed to protect the organization effectively.

Proactively addressing burnout

Burnout is a significant concern in cybersecurity, leading to high turnover rates and potential security vulnerabilities. Studies show that nearly 60% of cybersecurity professionals experience burnout, and many contemplate leaving the industry altogether. The constant churn weakens organizations’ ability to maintain a strong security posture.

To combat burnout effectively, organizations should prioritize:

  • Regular one-on-one check-ins: Frequent individual meetings provide insight into team members’ challenges and workloads, allowing for proactive adjustments before issues escalate.
  • Supporting mental health initiatives: Encouraging employees to take advantage of wellness programs and emphasizing work-life balance helps sustain long-term engagement.
  • Aligning work with career aspirations: Employees who find meaning in their work are less likely to feel disengaged. Understanding individual career goals allows leaders to align tasks with employees’ interests, fostering motivation and retention.

Steadiness, assurance & poise

Cybersecurity is a high-pressure field, and CISOs must lead with steadiness and clarity. The ability to maintain a sense of control — even in the face of crises — sets the tone for the entire security team.

Beyond technical expertise, effective leadership involves:

  • Consistency in communication: A leader’s words and demeanor shape how teams respond to challenges. By remaining composed and solution-oriented, CISOs can foster a culture of resilience.
  • Modeling a steady presence: Even subtle cues — like posture, tone of voice, and facial expressions — impact how a team perceives and reacts to stress. A composed CISO encourages focus and confidence within the team.
  • Encouraging open dialogue: Creating an environment where employees feel heard and supported strengthens engagement and trust, leading to better problem-solving under pressure.

Leading with intent

Security is a team effort that requires ongoing investment in people, processes, and technology. Prioritizing collaboration, continuous learning, and strategic leadership not only strengthens defenses but also helps mitigate the risks of burnout and attrition.

By fostering a culture of resilience and purpose, CISOs can not only navigate today’s pressures but also build stronger, more engaged teams ready to tackle the challenges of tomorrow.

KEYWORDS: Chief Information Security Officer (CISO) CISO CISO leadership security leadership security teams

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Jill Knesek, Global Practice Head – Advise Assure, BT Global Services, is responsible for BT’s professional services security practice globally, ranging from strategy to portfolio to business capacity and demand planning through to investment, growth and enablement. Previously, she served as Chief Security Officer for BT Global Services. Jill has more than 15 years experience directing security programs, including directing security operations for the Cable & Wireless Managed Security Services group. She also served as a Special Agent for the FBI, assigned to the Cyber Crime Squad in the Los Angeles field office, where she was involved in several high-profile cases, including the Kevin Mitnick case. She was also the case agent for the first FBI undercover operation that infiltrated the hacker community. Jill’s credentials include CISSP (Certified Information Systems Security Professional) and CISM (Certified Information Security Manager).

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