Jill Knesek, Global Practice Head – Advise Assure, BT Global Services, is responsible for BT’s professional services security practice globally, ranging from strategy to portfolio to business capacity and demand planning through to investment, growth and enablement. Previously, she served as Chief Security Officer for BT Global Services. Jill has more than 15 years experience directing security programs, including directing security operations for the Cable & Wireless Managed Security Services group. She also served as a Special Agent for the FBI, assigned to the Cyber Crime Squad in the Los Angeles field office, where she was involved in several high-profile cases, including the Kevin Mitnick case. She was also the case agent for the first FBI undercover operation that infiltrated the hacker community. Jill’s credentials include CISSP (Certified Information Systems Security Professional) and CISM (Certified Information Security Manager).