Retail security professionals are facing an increasingly complex array of security challenges — everything from organized retail crime to evolving cyber-physical threats and public safety concerns.

In this webinar, Will Bernhjelm, Vice President of Security for Mall of America, will provide an exclusive look at how one of the world’s largest retail destinations stays ahead of these emerging threats, sharing actionable insights on building a proactive, resilient and intelligence-driven security strategy.

Learning Objectives:

• Analyze how data and intelligence tools enhance situational awareness and support real-time decision-making in response to evolving retail threats.
• Recognize the value of designing a layered security strategy that integrates technology, employee training, and strategic partnerships.
• Identify effective strategies to enhance crisis readiness and response through improved communication, coordination, and community involvement.
• Explore how building a strong security strategy and organizational culture can support resilience in uncertain and rapidly changing environments.

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