A new study finds that shoppers think it is cool to get digital help finding relevant products and information – and navigating the store. But they are creeped out by digital capabilities that identify, track and use location and demographics.
As the mobile commerce channel continues to surge, a new study finds that merchants are not keeping pace with growth when it comes to fraud and mobile payment adoption.
In an open letter to Barack Obama the National Retail Federation said it outlines achievable solutions that industry must work toward to better protect customers, empower its retail members and effectively safeguard America’s cyberspace against criminal hackers.
Spring is here. And it could not have come soon enough, after a particularly difficult winter for most of the U.S. Record-setting snow falls, flooding, and extreme cold temperatures plagued businesses, homeowners and travelers from November through March. Businesses shut down, flights were grounded, and many people were forced to hunker down and stay home.
Only 20 percent of payment card-accepting companies complied with the full set of international security standards in 2013, according to a new report from Verizon. The 2014 PCI Compliance Report looked at how hundreds of retailers, hospitality companies, financial service firms and other organizations followed the standards established by the PCI Security Standards Council.
Three-million offensesagainst UK retailers in 2014 racked up direct costs of £603 million ($913 million U.S.) in 2014 – while the number of in-store thefts fell by four percent, the value per incident climbed 36 percent.
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