A company is never able to predict when or by what means it may be targeted in a cyberattack, but it can prepare a robust response plan in the event of a breach. That response – contingent on the team, corporate processes and the technology that supports them – will ultimately determine whether a company ends up on the front page of The New York Times next to Equifax with its clients’ information on the Dark Web.
For ABC Fine Wine & Spirits in Florida, the path to data breach preparedness began with the realization that great customer service extends to customers’ data.
If a data breach can happen to Home Depot and Target, it can happen to us,” says Lee Bailey, Director of IT Security and Operations for ABC Fine Wine & Spirits, a mid-sized business in Florida with 140 locations and around 1,000 employees.
If at first you don’t succeed, try, try again.” Although catchy, we all know that the real keys to success after failure are reflection and adaptation, not mere persistence.
It’s February. We all know you aren’t going to the gym and eating a salad every day, so let’s stop pretending you’re keeping any of your other new year’s resolutions. But instead of beating yourself up, let’s talk about the resolutions you should have made – the ones that are actually going to stick and make your life easier. They might even impress your boss.
CISOs are feeling the pressure when it comes to cybersecurity management, but new data from Cisco’s annual report may help in getting them the buy-in they need.
Being adequately prepared to respond to a data breach is an ever-changing game – new threats are emerging, new regulations are being put into place and companies must regularly re-evaluate their response plans to ensure they are applicable to today’s threat landscape. Unfortunately, many companies are not reviewing and updating their plans frequently enough – in fact, only 25 percent of companies say they update their response plans once or twice a year. Not to mention that no matter how well prepared and updated a company’s plan is, an actual live breach response can present unforeseen challenges that cause companies to stumble.
More than 40 percent of respondents in an Experian Data Breach Resolution survey said that they feel that monitoring financial transactions for fraud is too time-consuming, and 71 percent of respondents say they rely heavily on their bank or card issuer alerting them to fraud.
A driver from the ride-hailing service is suing the company for not doing enough to prevent the 2014 data breach and then not informing impacted employees sooner.