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Home » consumer trust

Articles Tagged with ''consumer trust''

Person walking in front of lights

Why consumers don’t take cybersecurity threats seriously

Torossian headshot
Ronn Torossian
March 20, 2025

Cybersecurity has a branding problem, and it’s costing businesses more than they realize. 


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Proactive strategies to aid customer support during cyberattacks

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Dorota Wróbel
March 5, 2025

When the worst happens, like a cyberattack, getting customer support right becomes even more critical.


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Hidden costs of compromised privacy: Protecting brands and customers

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Daniel Barber
March 4, 2025

Amid rising privacy concerns from consumers and increasing regulatory demands, today’s businesses are facing intense pressure to protect their customers’ privacy.


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Global News

Data breaches affect consumer trust

Taelor Sutherland, Associate Editor
Taelor Sutherland
February 10, 2025

Data breaches impact consumer trust.


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What leaders need to know about generational privacy preferences

Jason Oeltjen
January 7, 2025

Organizations today have to cater to a myriad of generations with different preferences and habits, particularly when it comes to technology and digital experiences.


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Woman at cash register

Risks and rewards: Managing loyalty program privacy and security

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Hannah Ji-Otto
October 28, 2024

Managing loyalty programs isn’t without its challenges. With evolving privacy laws and growing consumer awareness, businesses must carefully balance personalization with privacy. 


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52% of consumers have an increased fear of becoming a fraud victim

Security Staff
September 19, 2024

A recent study found that the majority of people worldwide (58%) are more fearful of becoming fraud victims now than they were two years ago. 


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48% of healthcare organizations are using AI to manage cyber risk

Security Staff
August 6, 2024

A recent cybersecurity report found that 83% of businesses recognize the importance of informing their supply chain about how AI is being used.


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87% of consumers say brands are responsible for privacy protections

Security Staff
June 25, 2024

Nearly all Americans (87%) believe brands are responsible for protecting users’ digital privacy in the age of artificial intelligence (AI).



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Beyond compliance theater: Crafting a compliance strategy that works

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Craig Davies
June 21, 2024

Compliance is more than box-checking — it’s a catalyst for leaner, more secure and more agile business processes.


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