Articles Tagged with ''consumer trust''

When the worst happens, like a cyberattack, getting customer support right becomes even more critical.

Amid rising privacy concerns from consumers and increasing regulatory demands, today’s businesses are facing intense pressure to protect their customers’ privacy.

Data breaches impact consumer trust.

Organizations today have to cater to a myriad of generations with different preferences and habits, particularly when it comes to technology and digital experiences.

Managing loyalty programs isn’t without its challenges. With evolving privacy laws and growing consumer awareness, businesses must carefully balance personalization with privacy. 

A recent study found that the majority of people worldwide (58%) are more fearful of becoming fraud victims now than they were two years ago. 

A recent cybersecurity report found that 83% of businesses recognize the importance of informing their supply chain about how AI is being used.

Nearly all Americans (87%) believe brands are responsible for protecting users’ digital privacy in the age of artificial intelligence (AI).

Compliance is more than box-checking — it’s a catalyst for leaner, more secure and more agile business processes.

Fraud attempts have increased this year, leading to financial repercussions.