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CybersecurityLogical SecuritySecurity & Business Resilience

Beyond compliance theater: Crafting a compliance strategy that works

By Craig Davies
Three women sitting around a desk

Image via Unsplash

June 21, 2024

For too long, enterprises have engaged in a performance of “compliance theater” — superficial processes that create an illusion of governance, risk management and compliance (GRC) without actually safeguarding the organization. In today’s volatile cyber landscape and heightened regulatory environment, checkbox-style compliance leaves companies dangerously exposed.

True compliance requires a paradigm shift from reactive, incident-driven efforts toward the proactive integration of GRC principles into the very fabric of business operations. Only through a cohesive, risk-based compliance strategy can organizations achieve authentic security and sustainable compliance success.

Moving past patchwork compliance

Non-compliance consequences are severe — punishing fines, irreparable brand damage and shattered customer trust. Yet basic adherence to minimum standards is merely the first and easiest hurdle. Real compliance demands an enterprise-wide cultural shift.

Too often, compliance initiatives exist in isolated silos rather than being deeply embedded into decision-making processes across teams and business units. This fragmented approach leaves gaping holes that skilled threat actors can exploit.

Static, periodic compliance reviews (often completed once a year in preparation for annual audits) provide — at best — a fleeting snapshot rather than continuous vigilance. As new systems are integrated, talent shifts and the regulatory landscape evolves, compliance efforts rapidly become outdated without persistent reevaluation.

Furthermore, many organizations still rely on error-prone manual processes and spreadsheets to track data such as identities and user access permissions. This unscalable approach exposes businesses to insider threats, toxic role combinations and identity anomalies that could be ticking breach time bombs.

Architecting an effective compliance strategy

To unleash the true value of GRC, a multipronged strategy that integrates technology, talent and processes is imperative. This holistic approach aligns compliance as an overarching priority and competitive advantage rather than an afterthought or box to check.

An effective compliance framework should be designed as an intrinsic part of the operational process. It should emphasize the following:

  1. A risk-based approach: Not all compliance requirements carry equal weight or urgency. An effective strategy triages and concentrates efforts on the highest-impact risks facing your unique organization. This risk-based approach optimizes resources rather than chasing every potential threat.
  2. A culture of engagement: Employees across departments — from IT to human resources and customer service — must understand not just the “what” of compliance policies but also the “why” behind them. An open culture of communication, where staff feels empowered to report issues or seek clarification, lays the foundation for consistent adherence. Promote an environment where compliance discussions are encouraged, issues are openly addressed and reporting mechanisms are clear and accessible. Training programs should aim for comprehension and commitment, not just adherence.

Leveraging advanced technology for effective GRC

Technology can be a powerful enabler of an effective GRC strategy. It can help an organization gain a comprehensive view of existing infrastructure, pinpoint potential automation gaps or manual process inefficiencies and illuminate disconnected silos. 

Gaining Visibility into Complex Infrastructures

Identifying and cataloging assets – from server rooms to cloud environments – establishes the groundwork for comprehensive governance and compliance. Modern technology can deliver a bird's eye view of the organizational fabric, highlighting interconnected systems and access privileges across the enterprise.

Closing gaps in automated and manual processes

Automation in compliance is a game-changer, but gaps that can lead to breaches or inefficiencies can persist. Understanding these vulnerabilities enables organizations to deploy strategic enhancements to their GRC initiatives. Similarly, where manual oversight is necessary, such as in nuanced decision-making or complex risk assessments, technology can support and streamline tasks, reducing the burden on human resources.

Addressing disconnected systems and shadow IT

Shadow IT and disconnected systems can be a significant liability. Tools that monitor and track unauthorized or rogue applications can help uncover these liabilities, enabling companies to apply the same stringent GRC standards across all systems.

Ongoing monitoring and integration for continuous compliance

Sustainable compliance demands regular, rigorous monitoring. Advanced technological solutions enable ongoing scrutiny of user access and privileges, ensuring adherence to policies and flagging inconsistencies. This helps foster an environment in which compliance is part of the day-to-day, rather than a static, one-time checkbox.

Prioritizing actions based on risk and strategic goals

Technology enables organizations to categorize and prioritize actions based on their strategic goals and the level of risk associated with erroneous access. In doing so, enterprises can direct their focus and resources toward the most impactful areas, ensuring that efforts in GRC yield the maximum benefit and align with the organization’s broader mission.

The compliance advantage

Compliance initiatives become a potent competitive advantage when implemented strategically rather than superficially. 

A reputation for compliance builds trust

In today’s environment of rampant cyberattacks and data breaches, customers and partners prioritize transparency and digital trustworthiness when selecting vendors and collaborators. A robust culture of compliance signals an organization’s seriousness about data privacy, security and ethical operations — critical factors for anyone evaluating third-party risk.

Moreover, many industries like healthcare and finance mandate that partners and suppliers must meet stringent regulatory standards. Companies with mature GRC programs and a track record of audit successes gain a competitive edge during RFP processes over providers without demonstrated commitment to compliance.

Organizations known for rigorous identity and access governance also appeal to partners and B2B customers seeking to collaborate on integrated systems and processes. Well-implemented identity lifecycle management and least-privilege access pave the way for seamless interoperability and minimized risk exposure between interconnected entities. World-class compliance reputations open doors to new business opportunities.

Strengthening internal operations

While compliance provides external credibility, embedding GRC best practices within daily workflows also optimizes an organization’s internal operations and efficiency. Continuous automated monitoring of access rights and roles provides a proactive deterrent against insider threats or unauthorized activity.

In onboarding situations, automated provisioning and de-provisioning of appropriate system permissions accelerates employee productivity while reducing IT burdens. Consistent enforcement of segregation of duties controls and least-privilege principles minimizes risks across sensitive applications and data repositories.

With advanced identity analytics surfacing risks and anomalies, issues like entitlement creep, inappropriate access and excessive privileges can be quickly identified and remediated. This level of visibility prevents errors from bloating into larger threats while reducing administrative overhead.

Leaner, more secure, more agile

Compliance is more than box-checking — it’s a catalyst for leaner, more secure, and more agile business processes when executed thoughtfully and enabled by modern identity governance solutions. By prioritizing authentic compliance backed by a holistic strategy, organizations outpace the compliance theater and transform it into a powerful competitive differentiator.

KEYWORDS: compliance consumer trust GRC challenges regulations strategic planning

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Craig Davies is a CISO at Gathid. Image courtesy of Davies

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