Consumer trust - Articles - Page 4

Security and privacy ranked second among AI concerns

November 2, 2023

Consumer trust in artificial intelligence was analyzed in a recent report by dunhumby. Forty-six percent cite security as a grocery use case for AI.

Ransomware attacks affect consumer behaviors

Security Staff

June 26, 2023

Forty percent of consumers are skeptical of organizations' ability to protect their data adequately according to a report by Object First.

72.1% of executives would like to have more data available

Security Staff

May 22, 2023

The use of consumer data was analyzed in a recent survey by Near Intelligence examining how consumer behavior data is used to make business decisions.

blue digital lights in a zig zag pattern

Blackbaud settles with SEC over misleading ransomware information

Security Staff

March 13, 2023

Blackbaud has agreed to settle SEC charges due to misleading information regarding the extent of a ransomware attack the company suffered in 2020.

binary code on black screen with gray sphere

FCC proposes new data breach notification rules

Security Staff

March 7, 2023

New data breach notification rules have been proposed by the FCC to strengthen the rules for notifying customers and law enforcement of breaches.

20% of americans are optimistic about their job security

New research finds only 23% of Americans optimistic about the country's future

January 21, 2021

New research from Savanta, which surveyed consumers between January 14-17, 2021, dove into how optimistic U.S. consumers are about, well, everything! Only 23% of consumers feel optimistic about the future of the country in 2021. Twenty percent of respondents are optimistic about their job security this year.

consumers not comfortable with facial recognition in stores

Are consumers comfortable with facial recognition? It depends says new study.

October 2, 2020

An extensive survey took a look at consumer comfort with a variety of retail and grocery technologies. The survey found that only 16% of respondents are comfortable with in-store facial recognition.

AI-enabled customer interactions more than double since 2018

July 17, 2020

Artificial Intelligence (AI) has gone mainstream when it comes to customer interactions, according to a new report from the Capgemini Research Institute.

43% of Americans are Comfortable with Insurance Companies Using Artificial Intelligence

May 27, 2020

The majority of Americans (87 percent) are comfortable sharing personal and lifestyle-focused data for the benefit of lower insurance premiums, according to a new insurance study conducted by DXC Technology

Top 3 Misconceptions About Data After Death - Security Magazine

How to Personalize Customer Experiences at Scale while Guaranteeing Privacy

Aaron Glazer

March 30, 2020

CMOs are now tasked with introducing privacy-centric practices to protect consumer data, while simultaneously using this data to personalize experiences. Here are three ways privacy will need to evolve organization-wide as demand for personalized "everything" grows.