American Airlines once received a tweet from someone with the Twitter handle @QueenDemextriax_, reading in part, “I’m part of Al Qaida and on June 1st I’m gonna do something really big.”
In my first column I invited you into the office of the CSO and the CEO of a company that had re-positioned itself as a security risk management services (SRMS) provider; a new category that I feel is emerging to address the need for a 360-degree view and understanding of an organization’s risk strategy, plan, processes and metrics.
Inventory loss through shoplifting or internal theft, unsuccessful in-store promotions, even long lines at the register – all of these are pain points for retailers and can seriously impact the bottom line.
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