The Woodbine Entertainment Group (WEG) in Toronto is updating its security measures. WEG owns and operates Woodbine Racetrack in Toronto and Woodbine Mohawk Park in Campbellville.
WEG was managing video, access control and other tasks from different monitors and applications, which slowed response and investigations. The WEG security team now works around the clock from a surveillance operations center (SOC) powered by Genetec Security Center. They manage over 800 cameras across sites as well as existing access control and intrusion detection systems within the platform.
In addition to their physical security duties, the WEG team spends a lot of time fulfilling information and evidence requests from the Alcohol and Gaming Commission of Ontario (AGCO), lawyers, insurance adjusters and law enforcement agencies. In the past, when a request came in, they’d export and burn video onto DVDs for intended recipients. WEG investigators now retrieve video from the SOC and export it. Then they can email external agencies and internal stakeholders a secure link to the files.