Teams across the communities can monitor alarms and pull up video recordings during investigations. They also retrieve access control reports showing all door activity, cardholder activity and in some cases, camera activity. Standardizing on a single platform also makes it easier for corporate security team members to review incidents or investigate operational snags without leaving their offices. Automated license plate recognition cameras recognize resident vehicles and grant them entry or exit. Resident license plates are all stored within the system and linked to resident profiles. 

The new unified platform has also enabled the company to swap out physical keys on resident apartments for wireless locks in newer communities. Now, residents use an access control card to enter their units, on-site amenities and other secured areas. The new wireless locks also helped modernize resident welfare check-ins. Previously, a security officer would walk through buildings every morning, visually verifying that residents had opened their door allowing a latch to drop to indicate they were up, and knocking on doors of those who hadn’t to make sure all was well. Now an automatic report is sent daily to security teams showing which units’ doors haven’t been opened yet. They’ll then compare that to a list of unoccupied units to see which residents require a welfare check. Instead of walking every hallway, they can go directly to units that require further checking.