Many organizations have shifted their operations to online platforms in the digital age. Organizations often digitally onboard new companies, customers and employees. With the surge in digital onboarding, companies must prioritize cybersecurity to avoid breaches and data loss.
Cybersecurity threats are growing, according to a report from the Bipartisan Policy Center, and they come in many forms, like malware, ransomware, phishing scams and social engineering. These threats risk businesses and their customers, leading to loss of money, reputation damage, and other severe consequences. That shouldn’t prevent any company from joining the digital revolution, though. Whether it is customers or employees, staying connected and available online is necessary for today’s environment.
File sharing solutions are becoming an increasingly popular part of digital onboarding for convenience, speed and ease of use. File sharing programs allows users to transfer files over the internet, enabling them to share information with others securely. It’s important to evaluate the security features of any file sharing solution and take precautions to protect against potential security threats. Here are seven ways to protect against cybersecurity threats during digital onboarding.
1. Identity verification
Businesses should prioritize verifying the user’s identity when a customer or employee signs up for a new account. Identity verification can take the form of email verification, phone verification, or a combination of the two. The verification process can also be complemented with two-factor authentication, which involves sending a verification code to the user’s email or phone. This additional step ensures that only allowed personnel has access to the system.
2. Data encryption
Encrypting sensitive data, such as user passwords, credit card information, and other personal identification is another critical way to protect yourself from cybersecurity threats. Encryption scrambles the data, making it unreadable to unauthorized users, and it’s important to encrypt every piece of data from end to end. This approach ensures that even if cybercriminals gain access to the system, the data they get is useless.
3. Secure networks and devices
Securing networks and devices is essential in digital onboarding. Companies should ensure their systems and networks have firewalls, anti-virus, and anti-malware protection. Companies should encourage employees and customers to use strong passwords, regularly update their systems and software, and avoid clicking on suspicious links. Create a zero-trust architecture to provide the highest level of security.
4. Compliance with data privacy laws
Companies should comply with data privacy laws and regulations, such as GDPR and CCPA, when collecting, processing or storing personal data. Failure to comply with these laws can lead to costly fines and lawsuits. To comply, businesses should provide transparency on collecting and using data, obtaining user consent, and giving opt-out options. Besides complying with data privacy laws and regulations, companies should implement privacy-by-design principles into their products and services. This involves designing with privacy in mind to ensure that personal data is protected throughout its lifecycle.
5. Train employees and customers
Employees and customers play a crucial role in cybersecurity. Companies should train their staff and customers to identify and avoid cyber threats. The training should cover phishing scams, malware attacks and social engineering while ensuring everyone understands their role in protecting data. Employees should also be trained on best practices for handling customer data and how to report suspected security incidents.
6. Continuous monitoring and testing
Cybersecurity is a continuous process. Businesses can minimize the risk of cyberattacks by maintaining a proactive approach to cybersecurity and continuously monitoring and testing their systems and networks. Regularly testing the systems and networks for potential breaches helps businesses identify any security gaps and take corrective action before they become a problem.
7. Incident response plan
The incident response plan should also identify the key personnel responsible for executing the plan and establish communication protocols to ensure a quick and effective response. Regular testing and updating of the program are crucial to ensuring its effectiveness in addressing evolving threats and risks. With a comprehensive incident response plan, companies can minimize the impact of cybersecurity incidents and maintain their customers’ trust in the face of adversity.
Security shouldn’t compromise convenience
Cybersecurity is a top priority for businesses operating in the digital space. The rise of remote work makes it easier to scale a business without geographic restrictions, but allowing these remote connections comes with risk. As more companies shift to digital onboarding, they must ensure their systems and networks are secure from cyber threats.
This includes building a zero-trust architecture and planning to prevent and respond to security threats. It’s a necessary process to comply with global data security regulations while building trust with your customers that their information is secure. With cyber threats becoming increasingly complex and frequent, investing in cybersecurity measures is convenient and essential. This is to safeguard the future of the business.