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Security NewswireCase Studies (Physical)Hospitality & Casinos

Milwaukee-based Potawatomi Hotel & Casino implements touchless screening for guests

Potawatomi Casino implements temp detection and touchless weapons detection for improved safety and security
Photo courtesy of Potawatomi Hotel & Casino
February 23, 2021

Potawatomi Hotel & Casino is a 500-room luxury hotel located in Milwaukee. The casino houses high-stakes bingo, nearly 100 table games, over 2,500 slot machines, a 20-table Poker Room, Off-Track Betting, a Topgolf Swing Suite, live entertainment and nine restaurants.

To help promote safety and security, Potawatomi implemented a touchless security screening for guests using Evolv’s artificial intelligence-based system, Evolv Express. The solution provides weapons detection screening without needing guests to walk through individually as is the case with traditional screening methods. While weapons of any kind have never been allowed on the hotel or casino property, this new system will detect them if they are brought in and guests will be asked to remove them from the property.

The Evolv system also offers thermal imaging in the continued effort to protect against COVID-19. Guests will no longer need to stop at the entrance to have their temperature taken by hand, which is the system that has been in place since Potawatomi re-opened in June.

Potawatomi is the latest organization to implement touchless technology; other organizations that have also implemented solutions from this compay include Six Flags theme parks, Hersheypark, and Oakland International Airport.

The new screening system will be in place at each guest entrance: the main lobby on the south side of the casino, the parking garage Skyway, and the hotel lobby. Guests will not have to stop, empty their pockets, or have their bags checked unless directed to by security. Guests may still be asked to provide identification to show they are 21 years or older.

KEYWORDS: casino security coronavirus COVID-19 COVID-19 response hospitality hotel safety hotel security screening procedures screening process temperature screening weapon

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