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PhysicalSecurity NewswireSecurity Enterprise ServicesSecurity Leadership and ManagementSecurity Education & Training

How AI and Virtual Operators Are Transforming Security Operations

Listen to Chief Product Officer at SureView Systems Simon Morgan in this podcast episode.

By Security Staff
Simon Morgan Podcast header
Simon Morgan
September 17, 2025

In this episode of Lock It Down with Security Magazine, Editor-in-Chief Rachelle Blair-Frasier speaks with Simon Morgan, Chief Product Officer at SureView Systems, about the evolution of security operations and the rise of artificial intelligence in modern SOCs.

Morgan discusses his career in the industry, reflects on the challenges large organizations face when handling increasing volumes of alarms, and explains how automation and virtual operators can support — not replace — human judgment.

"You're in control of how much or how little you want these virtual operators to do," Morgan says. "So as the technology evolves and your confidence level rises, you might want them to do more, but you can start off slowly, and you can give them directions so that everything is still confirmed by human operator. It's all up to the control of the administrators and the SOC supervisors and managers."

Tune in to learn how security leaders can simplify complexity, embrace cloud-native platforms, and design scalable, resilient command centers for the future.

Lock it Down Podcast logo

How AI and Virtual Operators Are Transforming Security Operations

Simon Morgan, Chief Product Officer at SureView Systems, discusses the evolution of security operations and the rise of artificial intelligence in modern SOCs.

Or check it out on our Apple Podcasts or Spotify channels. Don't forget to like, follow, and rate and review our podcasts!

KEYWORDS: alarm monitoring Artificial Intelligence (AI) Security machine learning podcast security leaders Security Operations Center (SOC)

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