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Home » Keywords » call centers

Items Tagged with 'call centers'

ARTICLES

attack-cyberenews

How Call Centers are the Weakest Links in Authentication Chain

March 21, 2019
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As companies increase their cybersecurity defenses, fraudsters are now targeting call centers with easily obtained and plentiful personally identifying information and they are sharing it too.


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Call Center Fraud Increased 113% in 2016

April 26, 2017
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Call center fraud is rising at an astronomical rate, increasing 113% in 2016.


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Call Center Fraud Attacks Have Increased 45% Since 2013

May 10, 2016
One Comment

Strong online and mobile security, coupled with the rollout of EMV chip cards in the US means cybercriminals are changing tactics, exploiting the weakest link in the organization: the call center.


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Survey Reports 30-Percent Rise in Phone Fraud

June 18, 2015
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 Research from Pindrop Security has found a 30-percent rise in phone fraud attacks on enterprises and more than 86.2 million attacks per month on U.S. consumers.


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SureView Operations

How command centers are responding to COVID-19

In recent months, I’ve had many different conversations with our customers about how the COVID pandemic has impacted their security operations—from global companies with hundreds of thousands of employees to much smaller organizations with control rooms responsible for local operations and campuses. The overwhelming feedback is that everyone has needed, in one way or another, to change their processes, and expect to continue having to do so for the foreseeable future.

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Events

September 24, 2020

Pandemics, Recessions and Disasters: Insider Threats During Troubling Times

ON DEMAND: The insider threat—consisting of scores of different types of crimes and incidents—is a scourge even during the best of times. But the chaos, instability and desperation that characterize crises also catalyze both intentional and unwitting insider attacks. Learn how your workers, contractors, volunteers and partners are exploiting the dislocation caused by today's climate of Coronavirus, unemployment, disinformation and social unrest.

October 28, 2020

Industrial Cybersecurity: What Every Food & Bev Executive Needs to Know

ON DEMAND: There's a lot at stake when it comes to cybersecurity. Reputation, productivity, quality. Join us to discuss the future of your global security strategy and a path forward with trusted partners Cisco and Rockwell Automation, and turn your Food & Bev security challenges into strategic advantages that drive business value.

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Poll

Who has ownership or primary responsibility of video surveillance at your enterprise?

Who has ownership or primary responsibility of video surveillance at your enterprise?
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