As companies increase their cybersecurity defenses, fraudsters are now targeting call centers with easily obtained and plentiful personally identifying information and they are sharing it too.

Call center fraud is rising at an astronomical rate, increasing 113% in 2016.

Strong online and mobile security, coupled with the rollout of EMV chip cards in the US means cybercriminals are changing tactics, exploiting the weakest link in the organization: the call center.

 Research from Pindrop Security has found a 30-percent rise in phone fraud attacks on enterprises and more than 86.2 million attacks per month on U.S. consumers.