Collin Davis

Collin Davis is the CTO of Pindrop. He has a background in both Voice and Security. Davis spent the last 8 years at AWS where he ran multiple cloud services at a large scale. During his time there, he founded Alexa for Business and took it from conception to launch in order to help customers voice-enable their conference rooms, lobbies, hospital rooms, hotel rooms, and even warehouses with Alexa.

No more trade-offs: With AI, banks can both improve CX and enhance security

Collin Davis

October 12, 2021

With the help of artificial intelligence (AI), banks can offer better customer service while significantly enhancing the efficacy of their security. AI can assist in fraud detection efforts at large and small banks.

Making sure customers’ voices are heard — and scammers’ voices are silenced

Collin Davis

August 31, 2021

Any organization handling personally identifiable information through an IVR or contact center must secure its systems and implement proper risk management protocols. If they don’t, they and their customers may well suffer severe financial and reputational damage in the years to come.

LIVE: July 8, 2026 at 2 pm EDT In this webinar, speakers will share key insights from the report, including why today’s threat environment demands greater maturity and how to evaluate your organization’s current security posture.

Collin Davis

ARTICLES

No more trade-offs: With AI, banks can both improve CX and enhance security

Making sure customers’ voices are heard — and scammers’ voices are silenced

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