American Airlines once received a tweet from someone with the Twitter handle @QueenDemextriax_, reading in part, “I’m part of Al Qaida and on June 1st I’m gonna do something really big.”
With data production expected to be 44 times greater in 2020 than in 2009, city and public safety officials must be able to pull relevant information from multiple systems and apply big data analysis to make sense of it all.
Building or upgrading a command center usually starts with facilities and equipment – ergonomic desks and chairs, LED displays and computers – as opposed to the content that supports the mission of command center staff.
This updated social media monitoring and analysis platform enables the use of location-tagged data to discover, engage and analyze content across Twitter, Instagram, Facebook, YouTube, Picasa, Flickr, Sina Weibo and other social media channels.
The ISIS-inspired terrorist attacks in Paris in January and the threats against shopping malls in the U.S., Canada and the UK by Al-Shaabab highlight threats that call for more fully integrated surveillance solutions to enhance security. The horrifying Paris attacks demonstrated that, while various forms of video were available to record the attackers’ movements during and after the attack, the video wasn’t being made available in real time or near real time to help law enforcement’s response to the attack.
