Security Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Security Magazine logo
  • NEWS
    • Security Newswire
    • Technologies & Solutions
  • MANAGEMENT
    • Leadership Management
    • Enterprise Services
    • Security Education & Training
    • Logical Security
    • Security & Business Resilience
    • Profiles in Excellence
  • PHYSICAL
    • Access Management
    • Fire & Life Safety
    • Identity Management
    • Physical Security
    • Video Surveillance
    • Case Studies (Physical)
  • CYBER
    • Cybersecurity News
    • More
  • BLOG
  • COLUMNS
    • Career Intelligence
    • Cyber Tactics
    • Cybersecurity Education & Training
    • Leadership & Management
    • Security Talk
  • EXCLUSIVES
    • Annual Guarding Report
    • Most Influential People in Security
    • The Security Benchmark Report
    • Top Guard and Security Officer Companies
    • Top Cybersecurity Leaders
    • Women in Security
  • SECTORS
    • Arenas / Stadiums / Leagues / Entertainment
    • Banking/Finance/Insurance
    • Construction, Real Estate, Property Management
    • Education: K-12
    • Education: University
    • Government: Federal, State and Local
    • Hospitality & Casinos
    • Hospitals & Medical Centers
    • Infrastructure:Electric,Gas & Water
    • Ports: Sea, Land, & Air
    • Retail/Restaurants/Convenience
    • Transportation/Logistics/Supply Chain/Distribution/ Warehousing
  • EVENTS
    • Industry Events
    • Webinars
    • Solutions by Sector
    • Security 500 Conference
  • MEDIA
    • Interactive Spotlight
    • Photo Galleries
    • Podcasts
    • Polls
    • Videos
      • Cybersecurity & Geopolitical Discussion
      • Ask Me Anything (AMA) Series
  • MORE
    • Call for Entries
    • Classifieds & Job Listings
    • Newsletter
    • Sponsor Insights
    • Store
    • White Papers
  • EMAG
    • eMagazine
    • This Month's Content
    • Advertise
  • SIGN UP!
CybersecuritySecurity NewswireCybersecurity News

False Amazon callers one of the top phone scams in 2023

By Security Staff
person using smartphone

Image via Unsplash

October 5, 2023

Phone call fraud and spam callers were analyzed in a recent report by Hiya. According to the report, one-fourth of all unknown phone calls analyzed were unwanted, and the average mobile phone user received approximately 14 spam calls per month.

The report compared the rates of phone fraud and spam in the U.S., U.K. and Canada, specifically. Of the three, the U.K. was found to have the highest rate of spam calls (28% of unknown calls), followed by the U.S. (27%) and Canada (20%). For the past few years, the U.K. has held the distinction of having the highest rate of fraud calls in Europe.

According to the report, the following are some of the top phone scams in 2023:

Amazon: Amazon impersonators may say they suspect an unauthorized purchase, or that the credit card linked to the account needs to be updated. Often the scammers start with a robocall, and if the recipient falls for the scam and presses a number, a live operator will come on and try to get the victim to reveal their Amazon login information or a credit card number.

Insurance: Fraudsters may be trying to sell a bogus insurance policy or claim that the victim needs to pay an outstanding bill. During the call, a scammer will try to obtain sensitive personal information, such as a social security or credit card number.

Medicare: Fraudsters try to obtain a person’s Medicare number to falsely bill the government for medical services. Recently, scammers have offered victims free home COVID-19 tests which they say will be paid for by Medicare.

Credit card: Scammers try many different tricks to get victims to give out their credit card number and security code. They may say there is a package delivery that needs payment, a subscription that needs to be renewed, or that they’re calling from the credit card company’s fraud department because of a suspected unauthorized transaction.

Cryptocurrency: Whether the offer comes in via phone, email or text message, these scams take advantage of people’s desire to make a quick, easy profit. In the U.S. alone, $1.4 billion was lost to cryptocurrency scams in 2022.

Loved ones: Loved ones scams involve fraudsters calling pretending to be a grandchild, daughter, son, or other relative. The distraught loved one insists they are in trouble and begs the relative to wire money.

Payment apps: Apps such as Venmo, PayPal, Zelle and CashApp are being targeted by scammers. These apps don’t have the same consumer protections that credit cards do, and when fraudsters steal money from them it’s like stealing cash.

Read the full report here.

KEYWORDS: credit card security fraud detection fraud trends identity theft phone scam

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Cyber tech background

    Security’s Top Cybersecurity Leaders 2026

    Security magazine’s Top Cybersecurity Leaders 2026 award...
    Top Cybersecurity Leaders
  • Iintegration and use of emerging tools

    Future Proof Your Security Career with AI Skills

    AI’s evolution demands security leaders master...
    Security Education & Training
    By: Jerry J. Brennan and Joanne R. Pollock
  • The 2025 Security Benchmark Report

    The 2025 Security Benchmark Report

    The 2025 Security Benchmark Report surveys enterprise...
    The Security Benchmark Report
    By: Rachelle Blair-Frasier
Manage My Account
  • Security Newsletter
  • eMagazine Subscriptions
  • Manage My Preferences
  • Online Registration
  • Mobile App
  • Subscription Customer Service

More Videos

Popular Stories

Executive Protection

Beyond the Bodyguard: Why Executive Protection Requires a New Playbook

Person in red hoodie

When Metal Theft Becomes a Life Safety Crisis

Stacked books

Safe Learning 101 Program Supports Schools in Strengthening Campus Security

American flag

ICE Acting Director Todd Lyons to Resign

Nurse

Why De-Escalation Must Be Part of a Layered Safety Strategy in Healthcare

SEC 2026 Benchmark Banner
SEC 2026 Benchmark Banner

Events

May 21, 2026

From Referral to Response: Managing Domestic Violence Threats in the Workplace

Domestic violence remains a complex driver of workplace violence, creating high-risk scenarios that require coordination across departments without clear ownership. Learn how threat management teams can manage domestic violence referrals from the start.

June 3, 2026

The Role of AI and Video in Measuring Health, Safety, and Security Standards

OSHA fines grab headlines, but most compliance issues start with everyday operational gaps: missed protocols, unsecured areas, or slow response. Learn how emerging technologies & AI can be leveraged towards a more proactive model of compliance.

View All Submit An Event

Products

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

See More Products
Solutions by Sector webinar promo


The Role of AI and Video - Free Webinar - June 3, 2026

Related Articles

  • Graphic of someone taking money through laptop

    Best Buy was the top most impersonated brand in 2023

    See More
  • security benchmark report banner

    The 2023 Security Benchmark Survey closes in one week

    See More
  • security alerts

    One-fifth of cybersecurity alerts are false positives

    See More

Related Products

See More Products
  • GSEC.jpg

    GSEC GIAC Security Essentials Certification All-In-One Exam Guide, 2E

  • CASP.jpg.jpg

    CASP+ CompTIA Advanced Security Practitioner Certification All-In-One Exam Guide...

  • The Database Hacker's Handboo

See More Products
×

Sign-up to receive top management & result-driven techniques in the industry.

Join over 20,000+ industry leaders who receive our premium content.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing