Devin Ertel has been appointed Chief Information Security Officer (CISO) at Menlo Security. In this role, he is responsible for providing internal cybersecurity direction and policy insights to both the company and Menlo Security customers. As CISO, Ertel will also spearhead global efforts to reduce the company’s risk and security exposure. 

Ertel is a seasoned information security professional with nearly 20 years of experience. Before joining Menlo Security, he served as CISO at BlackHawk Network, a multi-billion-dollar global FinTech provider in the prepaid gift cards and payments industry, where he managed a global team responsible for security, risk and compliance.

“Organizations are often under the impression that productivity or user experience must be sacrificed to achieve security, and that is simply not true anymore,” said Ertel. “I’m eager to build a security program that not only addresses industry challenges but also enables our customers to do the same for their respective businesses... I’m excited to be a part of the journey.”

Previously, Ertel was the head of Security and IT at Guidebook, a venture-backed global SaaS company where he built and oversaw the security program. Ertel has held security positions in several Fortune 100 organizations. He also worked at Mandiant and the U.S. Federal Reserve, where he had hands-on experience mitigating significant, high-profile breaches and dealing with highly motivated global threat actors. 

A respected thought leader, Ertel is a sought-after security advisor to early-stage companies, a frequent speaker at industry events, and has served as a technical editor of multiple top-selling security books. Ertel holds a Bachelor of Science in MIS from the University of Wisconsin-Milwaukee.