“I take a lot of lessons from the community policing model, which is policing through customer service,” says Ryan King, Manager of Safety, Security and Emergency Management for Central Florida Health (CFH). “We realize that people come into our facilities are under stress. If someone is here, chances are they are having a bad day. We need to open the dialogue and let people know that we can help them. It disarms the opportunity for crime and security risks to take place.”
CFH in Leesburg, Florida, provides services to Lake, Sumter and Marion counties through inpatient acute hospital services at The Villages® Regional Hospital and Leesburg Regional Medical Center, inpatient rehabilitation services at TVRH Rehabilitation Hospital and diagnostic laboratory services at several locations.