83 Percent of Female Business Travelers Report Safety Concern or Incident in Past Year

October 22, 2018

More than 8 in 10 (83 percent) women say they have experienced one or more safety-related concerns or incidents while traveling for business in the past year, according to new research from the Global Business Travel Association (GBTA) in partnership with AIG Travel.

Key findings from the survey of women travelers show that:

90 percent say concern about safety has an effect on activities pursued during personal time while on business travel
86 percent report an impact on booking behavior, such as booking only daytime flights or a central lodging location
84 percent cite an impact on where they travel for business
81 percent indicate their travel frequency for business has been impacted by safety concerns
80 percent say safety concerns have impacted their productivity on business trips

Taking Precautions
Women take precautions in many facets of their life due to safety concerns, and business travel is no different. While traveling for business, over half of women regularly communicate with the office, family or friends (58 percent), only stay at trusted hotel accommodations (56 percent) or share their itinerary with family and friends (51 percent), among other safety measures.

This comes as no surprise given 71 percent of female business travelers believe they face greater risk on the road than their male counterparts. Their top concerns include general safety (78 percent), sexual harassment and assault (72 percent), travel to certain countries and cities (68 percent) and assault or kidnapping risk (65 percent).

While many women stick to booking a traditional hotel for business travel (70 percent), shared housing such as Airbnb or HomeAway is a sizeable portion of the market (24 percent), and female business travelers take special safety precautions when booking both forms of lodging. When booking a traditional hotel, women who travel often look to book at trusted hotel chains (74 percent), consider the safety of the neighborhood (67 percent) and look for hotels close to their work site (64 percent). When booking shared housing, over half say they book highly rated properties (57 percent) or book full house/apartment listings (51 percent) as security measures.

When it comes to ground transportation, 81 percent of women travelers feel that rental cars are safe, while just over half (53 percent) feel the same about ride-sharing services. For those that use ride-sharing, 49 percent confirm the driver’s name and license plate before entering the vehicle.

Gaps in Managed Travel Programs
Women travelers are generally confident in their organization’s risk management programs, as 83 percent believe their organization cares about their safety on business trips, and 87 percent report they feel comfortable expressing their safety concerns to their travel buyers. However, they feel more can be done for female business travelers. Over two-thirds (68 percent) of women who travel for work think their company should have polices that specifically address the needs of female business travelers, yet a recent survey of travel buyers revealed only 18 percent report having these gender-specific policies in place.

Female business travelers value the safety resources their organizations already offer, but also desire additional resources including having an emergency contact or hotline and traveler training on issues such as sexual harassment, assault and kidnapping.

This webinar will offer industry best practices to help your security team create or expand a sustainable program that aids in the fulfillment of your organization’s goals and objectives, while assisting your local agencies in fulfilling some of theirs as well — ultimately offering stronger security and response across both.

This year promises to build on the technological and business model innovations of last year, refine their value propositions, and play a key part for organizations who are navigating through covid-19 and planning for a post-Covid era.