In a survey by PwC of more than 10,000 people across the UK, Germany, China, India and the US, 69% of workers agreed or strongly agreed that they possess digital skills.
Workers in India (83%), China (68%) and the US (68%) are the most confident, with Germany (63%) and the UK (61%) not too far behind.
When it comes to STEM skills (science, technology, engineering and maths), confidence levels are lower, with the picture varying more widely by country. Just over half of all people surveyed (53%) agreed or strongly agreed they possess STEM abilities, suggesting more can be done by employers and governments to boost people’s skills and confidence.
By country, workers in India (74%), China (59%) and the US (53%) have higher levels of confidence in their STEM skills, compared to their peers in the UK (33%) and Germany (44%), although this could to some degree by caused by cultural differences.
The research suggests workers are generally happy to take learning into their own hands with 74% of respondents agreeing it is their own responsibility to update their skills rather than relying on an employer. Workers from India (88%) and the US (79%) are most likely to take personal responsibility. In the UK, the figure was lower at 56%.
Says Jon Williams, Joint Global Leader, People and Organization, PwC: “Low confidence, uncertainty and anxiety kill creativity and innovation. So it’s vital employers have an open and honest discussion about the future of work with their people. Organizations can’t protect jobs which are made redundant by technology, but they do have a responsibility to their people and should nurture agility, adaptability and re-skilling.
“While the future is unknown, there is much that can be done now to prepare for it. Leaders of teams, organizations and nations have a responsibility to create the right environment for success. Knowing how your people are feeling and putting in place the right communications and actions to give them the confidence to actively embrace the future is the first step on this journey.”
The good news for CEOs is that the soft skills they’re looking for are the most frequently claimed skills. These are the skills that businesses will need in the future as humans work alongside automation and artificial intelligence.
Three-quarters or more of respondents said they have soft skills, with adaptability scoring highest (86%), followed by problem-solving (85%), collaboration skills (81%) and emotional intelligence (76%).
Workers in India are the most confident in their soft skills, particularly problem solving (91%) and creativity and innovation (88%).