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Frequent travelers are well-familiar with hotel room safes, but this guestroom safe features a communication link with a safe service-unit, which allows hotel staff to quickly and securely address service issues involving these electronic safes, such as forgotten access codes. The two devices interact via infrared communication. Because the service device runs on rechargeable lithium ion batteries, it is immune to power failure, which enables staff to open guests’ safes even in an emergency. It is tamper-proof, override-resistant, and features a 500-record audit trail to add another level of security and accountability.

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