Research from Genetec shows modern difficulties are shaping how retail organizations approach modernization. When asked to identify their greatest operational challenges, retailers reported that outdated physical security infrastructure (40%), staff training/upskilling (38%), hiring talent (37%), and outdated IT infrastructure (33%) were the most significant hurdles. 

Many retail organizations are aiming to modernize aging environments prior to expanding their technology footprint. Instead of overhauling systems, retail organizations are seeking measured strategies for modernization.

• 54% plan to utilize existing technology to manage new challenges
• 51% anticipate using AI to support security processes
• 48% intend to consider new security systems for specific uses

Image courtesy of Genetec