“Chris brings an exceptional combination of security leadership, operational experience and public service,” said Paul Marchand, Charter’s Chief Human Resources Officer. “His background leading complex security organizations, strengthening partnerships with law enforcement, and building proactive risk management programs makes him the right leader to guide Charter’s Corporate Security organization into the future.”

Hacker joins Charter with more than two decades of leadership experience in corporate security, investigations, crisis response and law enforcement. Most recently, he served as Director of Corporate Security Programs, Executive Protection & Investigations at Delta Air Lines, where he led global security frameworks supporting more than 200,000 employees and contractors, and oversaw programs spanning executive protection, insider risk, investigations, security technology and crisis management. In that role, he helped modernize security operations, strengthen event and executive security programs, and implement enhanced access control, visitor management, and response capabilities.

Prior to Delta, Hacker spent more than 20 years with the Federal Bureau of Investigation, serving in several senior leadership roles, including Special Agent in Charge in Atlanta, where he led more than 700 personnel across national security, intelligence, criminal investigations, cybercrime and crisis response. During his FBI career, he also served as Deputy Assistant Director/Acting Assistant Director and Chief of Staff, overseeing major investigative operations, advising senior government leaders on criminal policy and strategy, and helping modernize crisis response capabilities.

Hacker holds a bachelor’s degree in criminal justice and psychology from Eastern Kentucky University. He is the recipient of the FBI Medal of Excellence and the 2021 Meritorious Rank Award from the President of the United States for sustained performance and leadership as a member of the FBI’s Senior Executive Service.