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PhysicalSecurity Enterprise ServicesLogical Security

Security Strategy

The shift redefining physical identity management

Outdated PIAM systems are no match for today’s needs — next-generation solutions bring AI and scalability to the forefront.

By Sharad Shekhar
Standing out in a crowd

farakos / iStock / Getty Images Plus via Getty Images

April 8, 2025

Every time a security breach occurs, organizations scramble to trace the failure. Often, the answer lies not in their policies, but in outdated identity management systems ill-equipped to meet today’s demands.

Legacy PIAM systems were designed for a simpler time, before the rise of hybrid workplaces, AI-driven security tools, and Zero Trust principles. Yet, these systems persist, plagued by limitations in scalability, integration, and security. They fail to provide real-time insights, leaving organizations vulnerable to threats that evolve faster than outdated systems can adapt.

It’s time for identity management to evolve. Next-generation solutions, powered by AI and microservices, are poised to revolutionize PIAM — transforming it from a reactive tool into a proactive, intelligent system.

The growing risks of outdated identity management

Legacy PIAM systems fail to address the complex needs of modern organizations, leaving critical vulnerabilities in their wake. Incomplete identity lifecycle management means that employee transitions and role changes are riddled with inefficiencies, leading to costly errors and operational delays.

Monolithic architectures, unable to scale with growing demands, force organizations into expensive upgrades and are prone to frequent performance bottlenecks. Integration challenges further compound these issues, as outdated systems struggle to interface with modern tools, including cloud platforms and IoT devices.

The risks extend beyond inefficiency. Centralized architectures magnify the consequences of cyberattacks, where a single breach can compromise the entire system. Maintenance processes are similarly antiquated, with upgrades requiring prolonged downtime and disrupting operations. Without real-time analytics, security teams are left in the dark, unable to detect and respond to emerging threats, allowing vulnerabilities to escalate unchecked.

How next-gen PIAM features solve legacy challenges

Next-generation PIAM systems directly address the most pressing issues of legacy solutions through innovative, forward-thinking features. Central to this evolution is a microservices architecture, which decentralizes system components to ensure uninterrupted operations even if one service fails. This approach eliminates single points of failure, providing the resilience and scalability that legacy systems often lack.

To enhance efficiency, these systems integrate AI-driven automation that simplifies identity lifecycle management and strengthens anomaly detection. Tasks that previously required extensive manual effort are now streamlined, empowering teams to focus on high-level strategy. Meanwhile, data-centric insights offer real-time analytics, equipping organizations to identify and respond to potential threats before they escalate.

Security professionals face a pivotal decision: continue relying on outdated tools or embrace a modern PIAM system designed to evolve alongside emerging threats.

Hybrid deployment models support seamless upgrades across both on-premises and cloud systems, ensuring operational continuity. By isolating security measures for individual microservices, next-generation PIAM solutions also reduce cyber risks and align with Zero Trust security principles. These advancements don’t merely modernize identity management — they redefine it entirely.

Bridging real-world challenges with practical solutions

The strength of modern PIAM systems lies in their ability to address everyday challenges with precision. Take unified identity management as an example. A multinational company with hybrid workers traveling between locations can rely on a system that dynamically adjusts an employee’s access profile as they move between offices. This ensures they have the necessary permissions for each site while maintaining strict compliance, eliminating the need for manual updates or multiple systems and creating a smoother, more secure workflow.

Incident management integration also proves invaluable in high-stakes scenarios. For example, a suspicious access attempt at a restricted area during off-hours would be immediately flagged, triggering real-time monitoring and automated workflows. Security teams receive instant alerts, enabling them to lock down the area or dispatch personnel within seconds, minimizing potential damage.

These systems are equally vital in scalable environments like large hospitals or airports, where thousands of access requests are processed daily. They ensure smooth operations, prevent performance slowdowns, and reduce costs. Scalability is just as critical for sectors like retail. On Black Friday, a chain of stores might process thousands of employee access requests simultaneously. With these advanced PIAM systems, high transaction volumes are handled seamlessly, preventing downtime and keeping operational costs low during peak business hours.

Why modern PIAM is a game-changer for security teams

Modern PIAM systems are transforming how security professionals manage identity and access. By prioritizing operational efficiency, these platforms simplify complex workflows, automating processes like access approvals and anomaly detection. The result is fewer errors and more time for security teams to focus on critical issues.

The cost-effectiveness of these systems is another major advantage. Organizations can significantly cut costs with streamlined operations, reduced downtime, and lower maintenance needs while enjoying improved functionality. Beyond the immediate benefits, next-generation PIAM systems like PIAM+ are built with a future-ready design. Whether integrating with IoT devices or scaling for new operational demands, these systems evolve alongside the organization, ensuring that security teams are always prepared for what’s next.

The case for next-generation PIAM

Legacy PIAM systems struggle to keep pace with the complexities of modern security demands. In contrast, solutions built on microservices architecture, AI-driven insights, and a data-centric approach offer a smarter, more adaptable way forward. These advanced systems address today’s challenges while providing a proactive foundation to meet the demands of tomorrow.

Security professionals face a pivotal decision: continue relying on outdated tools or embrace a modern PIAM system designed to evolve alongside emerging threats. The question is no longer if you should transition — it’s how swiftly you can act to safeguard your organization’s future.

KEYWORDS: artificial intelligence (AI) PIAM (physical identity and access management)

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Sharad shekhar

A former CEO of Pelco and General Manager at Cummins, Sharad Shekhar is now a principal at MERON, where he focuses on developing next-generation identity management solutions that address the evolving challenges of modern security. Image courtesy of Shekhar


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