FTC issues refunds to Ring customers following privacy settlement
The Federal Trade Commission (FTC) announced that they're issuing refunds totaling more than $5.6 million to consumers as the result of a settlement with Ring over charges the company allowed employees and contractors to access consumers’ private videos and failed to implement security protections, enabling hackers to take control of consumers’ accounts, cameras and videos.
In a complaint first announced in May 2023, the FTC says that Ring deceived its customers by failing to restrict employees’ and contractors’ access to its customers’ videos, using its customer videos to train algorithms without consent and failing to implement security safeguards.
The FTC is sending 117,044 PayPal payments to consumers who had certain types of Ring devices, such as indoor cameras, during periods when the FTC alleges unauthorized users may have had access to customer videos.
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