In 2010, Mark Zuckerberg famously stated that privacy was no longer a “social norm.” Today, the Facebook founder is no doubt viewing social norms around privacy a bit differently, as are U.S. regulators and consumers.
The Federal Trade Commission (FTC) recently confirmed that it agreed to a settlement with Facebook, stemming from the social media giant’s alleged privacy violations in the Cambridge Analytica scandal. In the settlement order, Facebook agreed to pay a record-breaking $5 billion penalty to resolve the FTC’s claims that Facebook violated a prior FTC order by repeatedly using deceptive disclosures and settings to undermine users’ privacy preferences and allowing Facebook to share users’ personal information without prior consent with third party applications.
Is The Fine Enough?
Some argue that the $5 billion fine is not significant enough, given Facebook’s revenue and value. However, the fine is unprecedented and objectively large by every measure. It is not only the largest penalty ever imposed on a company for violating consumers’ privacy rights, it is twenty times greater than the next largest privacy or data security penalty ever imposed on a company. And, given that Facebook had $56 billion in total revenue last year; the fine comprises nine to 10 percent of Facebook’s global revenue, which is more than double the recoverable amount possible under the European Union’s General Data Protection Regulation (GDPR). This is a massive fine, and it should be a wake-up call to any company that is not complying with a previous FTC order or is playing fast and loose with consumer data.
Unsurprisingly, the order also requires Facebook to implement more stringent privacy practices and procedures, including:
- Not misrepresent to its users what information Facebook is collecting, the information Facebook makes available to third parties and the steps a user has to take to verify the privacy of the user’s Facebook account.
- Disclose a privacy rights statement to its users and obtain affirmative express consent from its users prior to sharing or disclosing a user’s personal information with a third party.
- Delete a user’s personal information after a reasonable period of time, no longer than 30 days, from the time the user deletes the information from his or her account OR deactivates his or her account.
- Provide clear and conspicuous notice of its use of facial recognition technology, and obtain affirmative express consent prior to any use.
- Not disclose a user’s telephone number, without prior affirmative express consent, for the purpose of advertising in which the user disclosed his or her phone number for the specific purpose of adding security to his or her Facebook account.
- Obtain initial and biennial assessments of its privacy program from an independent third party professional.
Never Before Seen Governance Requirements
In addition to the massive fine, the even more groundbreaking provisions of the order are sweeping new privacy governance restrictions. These restrictions are designed to radically overhaul the way Facebook manages its privacy program, and to implement external oversight of Facebook’s privacy program. Unlike any other FTC order concerning data privacy, this order aims to create greater accountability at Facebook’s Board of Directors’ level.
Within 120 days of entry of the order, Facebook must create an independent privacy committee and adopt a committee charter. The privacy committee must only consist of independent members from Facebook’s Board of Directors, meaning that none of Facebook’s executives may serve on the committee. Further, an independent nominating committee will select the privacy committee’s members. The privacy committee will have oversight responsibilities for Facebook’s privacy program and will need to work in conjunction with an independent assessor, who will evaluate the effectiveness of Facebook’s privacy program through fact gathering and testing. The independent assessor must be a third party, not associated with Facebook.
Once established Facebook’s charter for its privacy committee must include the following qualifications and responsibilities:
- Hold at least four meetings each year.
- All members of the privacy committee must be independent directors.
- Have four briefings a year with Facebook’s Board of Directors and Chief Executive Officer Mark Zuckerberg concerning the state of Facebook’s privacy program, Facebook’s compliance with the order and Facebook’s material risks with privacy and confidentiality.
- Review independent assessor reports concerning Facebook’s privacy program.
- Once a year, the privacy committee must review Facebook’s privacy program and assess Facebook’s plans and procedures to mitigate privacy risks.
- Meet with an independent third-party assessor on a quarterly basis.
The order authorizes the FTC to use the Federal Rules of Civil Procedure’s discovery tools to monitor Facebook’s compliance with the order.
Personal Liability for CEO Mark Zuckerberg
The order also imposes accountability at the individual level. As CEO, Mark Zuckerberg now will have personal liability for any false certifications made to the FTC, independent assessor, or the privacy committee. Personal liability also extends to any compliance officer or director for false certifications made to the FTC.
While the U.S. does not yet have a federal comprehensive data privacy regulatory framework, the FTC is sending a clear message that its involvement in privacy enforcement actions will have teeth, particularly after their prior orders have been violated. The Facebook settlement includes governance requirements and imposes a penalty that far exceed the requirements and potential penalties possible under the GDPR, which are widely thought to be substantial.
All companies – including U.S. companies who may have previously believed privacy regulations were not as strict in the U.S. – should review their privacy practices and procedures to not only ensure they are operating in a reasonable manner, but to also catch up to the rapidly evolving data privacy and security landscape.