A recent survey conducted by Rave showed that only 22% of respondents completely trust the information they receive from local officials. Many factors – such as the spread of disinformation, social unrest and the ongoing pandemic – likely contribute to this low level of trust. However, it still poses a big problem to local leaders who are trying to keep residents safe – especially during the ongoing pandemic. We connected with Todd Miller, SVP of Strategic Programs at Rave Mobile Safety, to talk about how local governments and organizations can go about re-building trust in their communities by communicating effectively with residents.