Healthcare organizations need to up resources to tackle the issue of drug diversion and support a secure medication supply chain.

Healthcare workers are subject to a higher rate of workplace violence than many other professions. Audio analytics can help respond to and prevent violent incidents in hospitals.

Bonnie Michelman, the recipient of the 2021 SIA Insightful Practitioner Award, is the executive director of police, security and outside services at Massachusetts General Hospital (Mass General) and for Mass General Brigham Corporation. She also serves as the board president of the International Association for Healthcare Security and Safety (IAHSS) Foundation and has held a wide variety of leadership roles in the security industry.

Tracy Hill is promoted to Director of Security at SGMC. Hill has been with SGMC since 2005, and has worked within the security field for over 25 years.