A group of fraudsters targeted two retail outlets in British Columbia, with one fraudster posing as the stores' regional manager.

Implementing a number of technologies within the retail setting can help organizations improve the customer experience, but more importantly, reduce shrink, mitigate fraud and improve security.

The 16th annual (Organized Retail Crime) ORC study released by the National Retail Federation found 75% of loss prevention executives at a cross-section of large and mid-sized retail companies said ORC activity had increased in the past year, up from 68% last year. 

Research from iovation shows a 29-percent increase in suspected online retail fraud during the start of the 2019 holiday shopping season compared to the same period in 2018, and a 60-percent increase in suspected e-commerce fraud during the same period from 2017 to 2019.

According to ACI Worldwide, merchants should expect a 14-percent increase in fraud attempts between Thanksgiving and New Year’s Eve 2018. The value of fraud attempts is expected to increase by 17 percent.

Organized retail crime is continuing to grow, with nearly three-quarters of retailers surveyed reporting an increase in the past year, according to the 14^th annual ORC study by the National Retail Federation.


 

Problems with home alarm sales tactics were flagged as an issue to watch in the latest report from the annual survey of state and local consumer agencies conducted by Consumer Federation of America (CFA).

Shoplifting continues to rise, according to the 30th Annual Retail Theft Survey from Jack L. Hayes International, Inc. 432,046 shoplifters and dishonest employees were apprehended in 2017, up 1.7 percent from 2016.

A new report shines a light on the state of fraud within the Card Not Present (CNP) channel, including key facts and figures such as chargebacks, disputes and win rates.