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An e-book from IDIS, "Utilizing Video Technology to Overcome Challenges in North American Brick-and-Mortar Retail," identified uses for video surveillance and analytics in retail organizations.
Implementing a number of technologies within the retail setting can help organizations improve the customer experience, but more importantly, reduce shrink, mitigate fraud and improve security.
The 16th annual (Organized Retail Crime) ORC study released by the National Retail Federation found 75% of loss prevention executives at a cross-section of large and mid-sized retail companies said ORC activity had increased in the past year, up from 68% last year.
Research from iovation shows a 29-percent increase in suspected online retail fraud during the start of the 2019 holiday shopping season compared to the same period in 2018, and a 60-percent increase in suspected e-commerce fraud during the same period from 2017 to 2019.