Implementing a number of technologies within the retail setting can help organizations improve the customer experience, but more importantly, reduce shrink, mitigate fraud and improve security.

A new ordinance in Madison, Mississippi, requires external security cameras on the buildings of all retail locations; businesses were given until March 2018 to comply with the ordinance.

According to a new local law, businesses in White Plains, N.Y., are now required to record quality video of patrons and provide that recording to police on demand. The law was passed last week unanimously by the Common Council, requiring certain merchants to install and maintain digital video camera systems to view and record quality video of everyone who enters.

It’s a balancing act. James Connolly wanted to significantly cut losses while having better images for liability and prosecution use. Tatiana Fokina, on the other hand, wanted to create a secure shopping experience that matches her inventory and customer profile.