Phil Cracknell

While breaches are an inevitable part of doing business, you can limit the negative impact by developing a solid playbook that charts a course to recovery. Examine potential threats, work out how to handle discrete scenarios, and spell it all out for your employees. By compiling policies and work streams, assigning responsibilities, and setting expectations you can build real resilience. Cool heads prevail in a crisis, and nothing curbs the spread of panic as well as a clearly delineated plan. But it’s not enough to craft a playbook, you also need to test it before it can serve as a critical piece of governance for your organization. Let’s take a closer look at the best way to go about developing a playbook.