Brent O'Bryan

Brent O’Bryan is Vice President, Learning and Development at AlliedBarton Security Services, www.alliedbarton.com, the industry’s premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions and shopping centers.

Customer Service Vital to Security Officer Sector

From welcoming employees and guests with a warm and friendly smile to giving directions, the customer service role that security personnel play is infinite.

Brent O'Bryan

March 19, 2019

What is a required to create a customer-centric culture in your security enterprise?

How Life Safety Training Turns Security Officers into First Responders

Brent O'Bryan

October 22, 2013

When an emergency occurs, whether it is a cardiac or first-aid emergency, or a natural disaster or workplace violence incident, the emergency responder who makes the difference between life and death is one who is well trained.

Educating Security Officers with Sector-Specific Training

Brent O'Bryan

September 4, 2012

Security officers are our first line of defense and work tirelessly for our protection. Behind the public face of the security officer lives an expertly prepared and ever vigilant professional who is well-trained and highly knowledgeable about their location and market.

How can you advance your career in the security industry with the skills and competencies necessary to benefit your organization? What will the security executive and the security function of the future look like? Join us as we hear from veterans in the security industry about their experiences, their lessons learned, and best practices for advancing their careers.

Security measures today tend to focus on controlling access, albeit with limitations. Many organizations, for example, know how many people have entered a secure location, but not how many have left.

Brent O'Bryan

ARTICLES

Customer Service Vital to Security Officer Sector

How Life Safety Training Turns Security Officers into First Responders

Educating Security Officers with Sector-Specific Training

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