Brent O’Bryan is Vice President, Learning and Development at AlliedBarton Security Services, www.alliedbarton.com, the industry’s premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions and shopping centers.

Customer Service Vital to Security Officer Sector

From welcoming employees and guests with a warm and friendly smile to giving directions, the customer service role that security personnel play is infinite.

What is a required to create a customer-centric culture in your security enterprise?

How Life Safety Training Turns Security Officers into First Responders

When an emergency occurs, whether it is a cardiac or first-aid emergency, or a natural disaster or workplace violence incident, the emergency responder who makes the difference between life and death is one who is well trained.

Educating Security Officers with Sector-Specific Training

Security officers are our first line of defense and work tirelessly for our protection. Behind the public face of the security officer lives an expertly prepared and ever vigilant professional who is well-trained and highly knowledgeable about their location and market.

No environment is completely safe. While shootings in schools, nightclubs, churches and concerts capture many new headlines, more than 80 percent of active shooter incidents occur in the workplace, according to FBI data.

User experience. You’ve probably heard this term used in reference to some of your favorite apps and devices like Facebook or Twitter, but what does “user experience” have to do with physical security?

Security Magazine

2019 June

Our June issue cover article features “Security Leadership: Women in the Spotlight”.

Also in June, video is becoming a fundamental component of a quality security plan. How can CPTED strategies lead to better physical enterprise security? And discover How David Espie, Director of Security, secures Mayland's Seaports.

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Brent O'Bryan

ARTICLES

Customer Service Vital to Security Officer Sector

How Life Safety Training Turns Security Officers into First Responders

Educating Security Officers with Sector-Specific Training

Security Magazine

2019 June