Brent O'Bryan

Education & Training

Tools and training for security professionals

May 14, 2021

While many people around the country were under stay-at-home orders, many security professionals, classified by the federal government as essential personnel, have continued to report to work during the pandemic. The heart and soul of the physical security business are the nation’s contract security professionals who assume leadership roles – sometimes with lifesaving ramifications – at facilities across country. Security professionals act as the first line of defense against civil unrest, violence, terrorist attacks and the pandemic.

Customer Service Vital to Security Officer Sector

From welcoming employees and guests with a warm and friendly smile to giving directions, the customer service role that security personnel play is infinite.

Brent O'Bryan

March 19, 2019

What is a required to create a customer-centric culture in your security enterprise?

How Life Safety Training Turns Security Officers into First Responders

Brent O'Bryan

October 22, 2013

When an emergency occurs, whether it is a cardiac or first-aid emergency, or a natural disaster or workplace violence incident, the emergency responder who makes the difference between life and death is one who is well trained.

Educating Security Officers with Sector-Specific Training

Brent O'Bryan

September 4, 2012

Security officers are our first line of defense and work tirelessly for our protection. Behind the public face of the security officer lives an expertly prepared and ever vigilant professional who is well-trained and highly knowledgeable about their location and market.