Ann L. Coss is the chief executive officer at Personal Recovery Concepts, LLC, which develops innovative “people resilience” solutions for both private- and public-sector clients. For additional information, please visit www.personalrecoveryconcepts.com.
In the post-9/11 era, a majority of medium-to-large organizations in both the public and private sectors − at the urging of the government and out of self-interest − have developed and deployed emergency response plans. Many of these organizations have extended this proactive preparedness to include planning for the unique requirements of disaster recovery and business continuity.
