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James D. Ratley, CFE, is the President and CEO of the Association of Certified Fraud Examiners (ACFE). The ACFE has nearly 55,000 members in more than 160 countries. Additional resources on fraud are available at www.ACFE.com.
Unlike most other crimes, employee fraud involves both deception and an abuse of the trust that has been placed in the perpetrators as part of their professional roles. Most fraudsters also undertake specific efforts to conceal their crimes. This combination of factors makes fraud schemes particularly difficult to detect – which, in turn, allows the frauds to continue uninterrupted and the losses to multiply.
Many investigators actually have very poor interview skills – here’s how to conduct an interview the right way to gather the information that you need.