A new survey found that fraud attacks on call centers are on the rise, based on growth from 2021 to 2022, with financial industry respondents noting an even more acute increase.
Fighting ORC is possible, but without a holistic view and fully resourced corporate security teams and law enforcement partners, it can be an uphill battle.
Robert Soderberg, Vice President of Enterprise Safety & Security & Chief Safety, Security & Resiliency Officer at Adtalem Global Education, recalls his career.