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Between illnesses, family tension and medical bills, hospitals are already harbors for stress, and nothing escalates a stressful situation into a dangerous one faster and more unnecessarily than poor customer service, says Jim Sawyer, Director of Security Services for Seattle Children’s Hospital.

Social media is transforming corporate security in fundamental ways. Here are five trends that chief security officers, intelligence analysts and others need to consider when building a social media strategy. 

One of the most stressful actions at any company can be the dismissal of an employee. They are not easy and are uncomfortable for everyone involved. It is often emotional and distracting, even when they are well-planned and carried out following every tip in the HR handbook. The benefit of well-trained security officers who can detect and react to situations cannot be overstated.

Federal employees are more engaged and more satisfied for the second year in a row, according to the Office of Personnel Management's annual survey of employees government-wide.   

With retail sales in the United States projected to reach nearly $4 trillion in 2016, the cost of risk is estimated to be $23 billion.