Articles Tagged with ''Customer Service in Security''

At High Point University in High Point, North Carolina, the tag line is “Every student receives an extraordinary education in an inspiring environment with caring people.

A security officer often becomes the face of an institution’s brand.

Violent extremists top of mind, while fans become more accepting of procedures and technology.

In North Carolina, High Point University is in its tenth year of a transition into a private, boutique university, and the security department is not exempt from the changes impacting the school. When Jeff Karpovich, CPP, CHPA, joined High Point University as its chief of Security, there were just 12 employees in the division and 62 surveillance cameras. Now, seven years later, he is responsible for 120 employees across three departments, managing 82 uniformed security officers for the school and working with approximately 900 surveillance cameras.

In early April, Wall Street’s oversight committee announced that bank’s oversight of cybersecurity measures at outside firms it does business with remains a work in progress, at best. It cited a survey of 40 banks that found that only about a third require their outside vendors to notify them of any breach to their own networks, which could in turn compromise confidential information of the bank and its customers.

 Jim Sawyer has a lot of “friends for life” at work.  Some of the “friends” Sawyer has made were at one time hostile, angry and frustrated clients, people tested by enormous stress levels.  

MobiLabs was recently endorsed by the European Civil Aviation Council.

The key to gaining the full benefits of your security system is getting in early, Moreno says. If security can introduce plans for parking security technology before construction starts on a structure, the department can save up to 40 percent on infrastructure.