News of the NSA's metadata collection and communications surveillance has been a further hit to Americans' confidence of their control of personal data online and communications.
Privacy issues have long been a big concern when it comes to cybersecurity, but with major security breaches like the one Target experienced in December 2013
In the event of a breach, you need to have a written plan to take immediate steps and know who is going to analyze the problem, who will notify the people impacted by the breach, and who you can call for help, among other things.