Barnes & Noble Loss Prevention chief reflects on retail security trends.

In the retail industry, new features expand the use of video and help to mitigate crime.

According to ACI Worldwide, merchants should expect a 14-percent increase in fraud attempts between Thanksgiving and New Year’s Eve 2018. The value of fraud attempts is expected to increase by 17 percent.

Organized retail crime is continuing to grow, with nearly three-quarters of retailers surveyed reporting an increase in the past year, according to the 14^th annual ORC study by the National Retail Federation.


 

“I like that our company particularly, and this sector generally, is really customer-service oriented and a people industry,” says Jim Gaudet, Senior Loss Prevention Investigator for Associated Grocers of New England.

Masharn Franklin was in charge of garnishing money from the paychecks of city employees, and the government says she embezzled money by issuing checks in the names of her relatives.