Hotel Marcel New Haven, part of the Tapestry Collection by Hilton, is a hotel located on the shore of New Haven, Connecticut. As one of the few one of the few US-based properties set to earn LEED Platinum certification, Hotel Marcel prioritized sustainability and guest safety when it came to security strategy and technology.

Hotel Marcel sought to increase safety in their Connecticut location, which sits between the waters of New Haven and the city's main train station. Just over two hours from New York City, the hotel prioritized enhanced sustainability and physical security while updating security to represent the industry’s latest standards and live up to the goal of creating an attractive and eco-friendly hotel environment.

With the installation of VingCard Essence and VingCard Signature RFID locks by ASSA ABLOY Global Solutions, Hotel Marcel New Haven benefits from access technology including data encryption to protect against the risk of unauthorized room access. In selecting both door lock models, property leadership also desired a minimalistic and sleek design that could seamlessly blend in and enhance the hotel’s interior décor. The activation of mobile access by the property serves to simultaneously address modern guest service expectations while furthering the goal of operating a net-zero hotel. With Mobile Access, the property’s guests can avoid having to visit the front desk to be issued a plastic physical key, which may end up being discarded as waste.

Key to Hotel Marcel New Haven’s decision to work with ASSA ABLOY is the organization’s commitment to supplying security access technologies that are engineered with sustainability in mind and backed by an Environmental Product Declaration (EPD) certification. This advantage allows hoteliers to determine the environmental impact of a solution at every stage of the product life cycle and can be leveraged to add points towards various green building certification programs.

Guest security is further enhanced with the ASSA ABLOY Global Solutions access management system which supports the property’s VingCard door locks. Using this system, hotel staff can instantly deactivate any keys that are suspected of being stolen or used inappropriately. Should a security-related event occur, hotel employees can leverage the access management system to gain instant access to door lock audits indicating who entered a specific room and when.