WKS Restaurant Group has implemented video-verified intrusion alarm monitoring across over 380 restaurants. WKS, which is a franchisee of restaurants including El Pollo Loco, Wendy's, Denny's, Blaze Pizza and more, hopes to eliminate false alarm costs and standardize security operations across its locations.
Before installing the new technology with Interface Security Systems, WKS was incurring about $165,000 worth of false alarm costs.
After a pilot run of the monitoring technology, WKS saw a decrease in false alarms overall. With their new system, employees can manage alarms via any smartphone, tablet or computer. The video alarm solution alerts employees of possible incidents and allows WKS to implement a unified process for managing security events across restaurant locations and brands.