Since 1984, the National Center for Missing & Exploited Children (NCMEC) has served as a nonprofit organization helping to find missing children, reduce child sexual exploitation and prevent future victimization. As part of its work as the clearinghouse and resource center on issues relating to missing and exploited children, NCMEC operates a hot-line and has assisted in the recovery of more than 311,000 missing children.

NCMEC also operates its CyberTipline, a mechanism for reporting suspected child sexual exploitation, which has received more than 60 million reports.

The organization was looking for a critical communications solution to serve as its primary mass notification system for its AMBER Alerts. The organization turned to OnSolve, which offers critical event management solutions for both government entities and the private sector, implementing the company's CodeRED emergency notification solution to power the wireless emergency alerts for NCMEC's AMBER Alert system and enable faster and more reliable information delivery. CodeRED is an integrated public alert & warning system (IPAWS) alert origination software that can deliver wireless authenticated emergency information to local authorities and citizens nationwide. The communications solution for the public sector allows for geo-targeted, time-sensitive information to be delivered to residents, visitors and businesses in neighborhoods of geographic proximity to an incident. 

NCMEC uses AMBER Alerts or emergency messages when law enforcement has reasonable belief a child has been abducted or is at risk of serious injury or death. The emergency alerts play a critical role in successfully raising awareness among local communities of emergency situations and safely bringing missing children home, according to NCMEC.