Webcor, a provider of commercial construction services throughout California needed a way to find and mitigate threats, and reduce the company’s cyber risk profile.

Early in 2020, Webcor knew it needed to investigate potential threats across the organization’s endpoints and devices, including laptops, desktops and servers. The company ultimately decided that it would turn to a managed services partner to augment Webcor's existing IT staff and help increase its security expertise.

Webcor turned to OpenText Professional Services team to help evaluate the company's current security posture and to develop a robust security plan that included a cross-layered detection and response (XDR) and an event management solution to augment the more traditional solutions already in place at Webcor.

“OpenText was very effective in risk mitigation, and in defining the scope of work necessary to improve our security posture,” said Kim Bates, Vice President, CIO at Webcor. “They gave us the security framework that we needed to implement at Webcor. Without OpenText, our risk profile would be much higher.”

Based on the success of the managed service deployment, Webcor also conducted a full security risk assessment with the OpenText Threat Hunting Service. The assessment resulted in improvements to the overall security defenses of Webcor’s software, hardware and networks, increasing its ability to react to security events in real-time.