There are positive signs that Boards are stepping up with investment. More than three quarters (77%) of respondents have received Boardroom investment for new security projects either in response to a cyber incident in their organization (49%) or through fear of audit failure (28%). With financial penalties for GDPR now totaling EUR 175 million, almost a quarter of respondents (23%) believe that compliance or threats of fines are the most effective way to persuade Boards to invest in cybersecurity.  

COVID-19 Drives More Security Investment

Amid growing cyber threats and rising risks through the COVID-19 crisis, CISOs report that boards are listening and stepping up with increased budgets for cybersecurity, with the overwhelming majority, 91 percent agreeing that the Board adequately supports them with investment. Almost 3-in-5 believe that in the next financial year they will have more security budget because of COVID-19.   

CISO Challenges Still Exist

However, CISOs have their work cut out to gain the Board’s support. Almost two fifths (37%) of participants’ proposed investments were turned down because the threat was perceived as low risk or because the technology had a lack of demonstrable ROI. One third (33%) believe senior management does not comprehend the scale of threats when making cybersecurity investment decisions.

CISOs Think Strategically But Invest Tactically

CISOs’ own approaches to buying decisions are forward looking as they try to keep up with industry developments and their sector peers. An overwhelming majority (75%) say they want to try out innovative new tools. However, in practice, they are guided by their industry peers, with almost half (46%) benchmarking their buying decisions against other companies in their sector. This may lead CISOs to err on the side of proven known technology rather than trying something new.

“Our study clearly shows that before CISOs’ can pursue technology innovation they must first educate their stakeholders about the value of cybersecurity,” said James Legg, CEO at Thycotic. “Securing Boardroom investment requires them to strike a delicate balance between innovation and compliance.”  

This balance is discernible in the way decision-makers describe their organization’s risk profile. Almost half of respondents view their organization as ‘in the pack’ (45%) and only a third consider their companies to be ‘pioneers’ (36%), embracing new technology advancements. Only 17 percent think their business has its finger on the pulse, prioritizing investments according to the latest security threat. 

“While boards are definitely listening and stepping up with increased budget for cybersecurity, they tend to view any investment as a cost rather than adding business value,” said Terence Jackson, CISO at Thycotic. “There are some encouraging signs, particularly in APAC where ROI is a leading factor in security investment decisions.”

“However, there is still some way to go,” he continued. “The fact that Boards mainly approve investments after a security incident, or through fear of regulatory penalties for non-compliance, shows that cybersecurity investment decisions are more about insurance than about any desire to lead the field which, in the long run, limits the industry’s ability to keep pace with the cybercriminals.”  

¹ Thycotic’s CISO Decisions survey was conducted among 908 Senior IT security decision-makers working within organizations with 500+ employees. The interviews were conducted online by Sapio Research in August 2020 using an email invitation and an online survey.